Alumni Career Spotlight: Benjamin Barrocas

Benjamin Barrocas began his career with Trans World Airlines (TWA) in 1987 with the Flight Operations Department as an Aircraft Router.  Ben later movedBen to TWA’s corporate headquarters in Manhattan and then to Mt. Kisco where he joined the Revenue Management Department managing TWA’s hub markets through 1990.  Ben joined United Airlines in July of 1993 to eventually become its Managing Director for Latin America in March of 2003. He held various positions during his 12 year tenure at United’s Latin America division which included the roles of Account Executive, Manager for General Sales Agents in Latin America, Manager for Business Development for Latin America, Regional Sales Manager for Latin America and the Managing Director for Latin America.  Ben is currently the Head of Aviation Solutions for the International Air Transport Association (IATA). He holds a Bachelor of Science degree in Aviation Business Administration from Embry-Riddle Aeronautical University and a Master’s in International Business Administration degree from Nova Southeastern University.

How did you get to where you are today?

Preparation was key. My journey began with a strong foundation that included a Bachelor’s degree in Aviation Business Administration from ERAU in 1987. Having an interest in continuous learning allowed me to obtain skills in various areas of airline operations, revenue management, distribution, sales, and product development. Continuing my studies and obtaining a Master’s degree in International Business, in addition to the industry experience, allowed me to run a region for United Airlines and later join the International Airline Transport Association (IATA) as its head of Aviation Solutions for the Americas.

What has been the biggest highlight of your career so far?

While at United Airlines and IATA, I was able to witness the growth of aviation in the Americas and watch how Aviation contributed to local economies through commerce.  Through connectivity and the movement of people and goods, aviation expanded the economies of the Americas.

What traits or skills do you most attribute to your career success?

Continuous learning, networking, and research.

What advice do you have for young professionals seeking business-related opportunities in the aviation industry?Ben with Boeing

The airline industry is continuously evolving and very competitive. Stay informed of trends in airline distribution and be aware of what indicators make an airline profitable. Build and maintain a network with stakeholders in the industry, alumni, and former colleagues.

Alumni Career Spotlight: Jonathan Weisberg

Jonathan Weisberg received his Master of Business Administration (MBA) Jon W.degree from Embry-Riddle Aeronautical University in August 2011, and he completed his Bachelor of Science in Tourism and Hospitality Management at Arizona State University in 2007.  Jon is currently a Research and Technology Supplier Management Procurement Agent with The Boeing Company.  Before coming on board with Boeing, he completed internships with JetBlue and the Walt Disney Company, both in finance-oriented positions.  Jon also worked for Mesa Airlines, prior to coming to Embry-Riddle, in crew scheduling.

How did you land a job with The Boeing Company?

Obtaining a full time position at Boeing was not an easy task as Boeing receives hundreds or even thousands of applicants for one position.  For my position alone, there were 1,100 applicants for just 3 openings.  I learned this the hard way as I started applying for positions back in the fall of my last year at Embry-Riddle.  I was fortunate to meet lead Boeing recruiter Mark Lyden who went through the 7 steps to applying for jobs as well as encouraged me to apply to multiple jobs, as in 20+ jobs.  I assumed with having an MBA, 2 years of airline experience, and top notch internships with JetBlue and Disney that I would be a shoe-in for a job with Boeing.  However, this was not the case right away.  Besides applying for full time jobs at Boeing, I also applied to finance and revenue management jobs with major airlines.  By the spring of 2011, I had a few interviews with the airlines, and after applying to over 20 jobs at Boeing, I secured an interview as a Procurement Agent.  I ended up getting the job and started working as a Procurement Agent within Boeing Research and Technology in September of 2011.

What does your current position entail?

As a Procurement Agent within Boeing Research and Technology, I enjoy the daily challenges of solving logistic issues as well as interacting with suppliers and engineers.  In Supplier Management, we are the liaisons working between the Supplier and engineer to make sure the parts I order run on time and all the orders are correct.  I have a broad range of experience having purchased numerous commodities and services, leases, and loans and having negotiated contract terms and conditions.  My favorite parts of this job are: negotiating price to find a best value solution for Boeing as well as our suppliers and traveling to meet with our suppliers face to face.  Being able to work for a leader in the aerospace industry has been a great experience thus far, and I look forward to what lies ahead with Boeing.

While working on your MBA, you completed internships with JetBlue Airways and The Walt Disney Company. How did those experiences benefit you?

Having the opportunity to intern at two world class companies such as JetBlue Airways and the Walt Disney Company were incredible experiences that have helped me in my current role.  Even though both internships were in finance, I learned a lot about customer service as well as building my Microsoft Excel and presentation skills.  While at Walt Disney World, I was working in Financial Operations for the Water Parks and Miniature Golf Courses.  All finance interns were required to work on an individual project and present it to all the other interns as well as finance executives including the CFO of Walt Disney Parks and Resorts.  My project was on weather-related studies and how weather during certain times of the year affects our operating income.  My project helped our operations team determine at what temperature the water parks should be closed to save Disney hundreds of thousands of dollars a year.

Do you have any advice for business students seeking a career in the aerospace industry?

My biggest advice for students who are sophomores or higher is to get as much work and leadership experience as possible.  The best way to get work experience is to complete summer internships in fields in which you are interested.  Even though you will learn basic theories and learn the aviation industry in school, you will not really understand it fully until you work there.  Plus a summer internship gives you insight into a company and is a 3 month interview that helps you secure a job with that company once completed.  My other recommendation is to network with leaders within the aerospace industry and find mentors.  Most business leaders within the aerospace industry love mentoring bright young minds, especially because they will be hiring these students, and someday these students will be running the company.

Alumni Career Spotlight: Christopher Higgs

Christopher Higgs graduated from the Embry-Riddle Aeronautical University Chris HiggsBachelor of Science in Aerospace Engineering program in May 2011.  During his tenure at Embry-Riddle, he completed three internships with Raydon Corporation, The Boeing Company and MWH Americas.  He was also actively involved on campus with the Student Government Association (SGA), the O-Team, Omicron Delta Kappa, Sigma Gamma Tau and Phi Delta Theta International Fraternity: Florida Mu Chapter, among others.  He is currently working for The Boeing Company, completing his rotations in the Engineering Career Foundation Program (ECFP).

Tell us about the Boeing Engineering Career Foundation Program.

The Boeing Engineering Career Foundation Program (ECFP) is a two year leadership development and rotational engineering assignment that consists of six different four month rotations that span the Commercial, Defense, Research & Testing components at Boeing, whilst exposing its participants to the various stages of the product lifecycle.

What has been your favorite rotation so far and why?

That’s a difficult question to answer. At the point of writing this, I have rotated through five different groups at Boeing, each one providing a fantastic and memorable experience. One of my first groups had me blowing stuff up (stuff being the technical term) with plastic explosives, which ridiculously enough, resulted in a patent application. Another group sent me on a wind tunnel test in Farnborough, England.

If I had to choose just one, I would say my favorite is my current rotation, Sales & Marketing for the North East Asia region. Now this may sound somewhat blasphemous from an engineer, but the Sales arena is truly a confluence of engineering, business and customer interaction, a complex relationship that I find fascinating.

In what ways have your internship experiences helped you to be successful up to this point in your career?

A career does not materialize from nothing; it builds incrementally over time, one block after another. A key cornerstone at the base of that structure is your degree, while another is your internship experience. The internships I undertook while in college were fundamental to my marketability upon graduating; I never would have landed my dream entry-level position in Boeing’s engineering rotation program if I was unable to leverage industry experience during my application. In fact, the Engineering Career Foundation Program only hires from the Boeing intern pool.

To continue my Jenga-esque metaphor, this position is yet another block on which I will continue to build my career…without key pieces, like internship experience, your career (or tower) is more susceptible to toppling over.

Do you have any advice for graduates who may want to consider participating in a rotational program such as the Boeing Engineering Career Foundation Program?

Jenga! Ahem…I will be continuing with this metaphor. Rotation programs are typically very competitive, and the successful job hunting graduate will have several blocks on which to build their application. Again, solid performance in one’s degree program is fundamental, as is participating in internships to build industry experience. A third block, one that I feel made the difference in my application, is nothing new or unheard of. In fact, the first time I heard it was day one of orientation, freshman year… and again every day since: GET INVOLVED!

Companies, like Boeing, look for well rounded individuals; technical expertise 747-8I First FlightK65204-04from your degree and internships is critical, but the differentiating factor tends to be proving leadership at a collegiate level. Whether that is being a part of the Student Government, on the executive board of a Fraternity or Sorority, a project leader for an honor society or some combination of the above, this experience shows that you can operate in a team environment and work with others towards a common goal. That and listen to Mark Lyden’s 7 Steps!

Alumni Career Spotlight: Michael Raynard Mayberry

Michael Raynard Mayberry graduated from the Worldwide Campus of Embry-Michael MayberryRiddle Aeronautical University in March 2010 with a Bachelor of Science in Professional Aeronautics and minors in Aviation Safety and Management. Michael then went on to pursue a Master of Aeronautical Science in the specialty fields of Aviation/Aerospace Safety Systems and Aviation/Aerospace Operations, graduating in May 2012.

Michael is a retired U.S. Navy Combat Veteran who served during Operation Iraqi Freedom and the Global War on Terrorism. In August 2007, Michael joined the civilian workforce at Flightstar Aircraft Services (FAS) as an Avionics Specialist. During his time at FAS, he continued his education path by completing his undergraduate and master degrees. He didn’t stop there. His focus was to use his military experience and college education to land a position in Safety, Quality, or Operations. With the help of Career Services resources, he was able to build a government resume that detailed each career field for which he wanted to apply. Within time, the interviews started coming forth. On August 30, 2010, Michael started work with the Federal Government, Defense Contract Management Agency (DCMA) as an Aircraft Quality Assurance Engineer.

Michael is an active leader in his community of Orange Park, FL. He’s a member of West Jacksonville Church of God in Christ where he’s a volunteer leader of ReSon to Care Male Mentoring Ministry (ages 6-16) and The Men of Distinction (MOD) Ministry.  Michael has been married to Michelle for 23 years, by whom he fathered two lovely daughters, RayNiesha and Deja.

Michael also serves as the Florida Federation/North Area Director of Alpha Phi Alpha Fraternity Inc. where he was awarded Upsilon Lambda Chapter New Brother of the Year Service Award in 2004 and Brother of the Year in 2005. He served as Chapter President in 2006 and 2007. Since then he has held numerous chapter executive positions.

With your background in aviation safety, avionics and quality engineering, what career advice do you have for people seeking employment in these areas?

Stay with what you know!! Most military personnel have multiple skills, and it’s quite okay to have multiple skillsets since it gives you more opportunities to land a job. The fields of Safety and Quality have similar backgrounds, so that made it much easier to build my government resume with keywords for the electronic resume systems. My undergraduate studies at Tennessee State University were Technical Aeronautics within Industrial Engineering. The ERAU Professional Aeronautics degree was definitely a refresher in up-to-date studies and programs to prepare me for the civilian sector. Advancing into a master’s program in Aeronautics and Aerospace gave me the opportunity to apply for mid-level career jobs. To sum it all up, the more education and experience you have, the more of an invaluable candidate you are for employment. If you find yourself facing challenges getting employed in one field, customize your resume for another field of study or experience you may have. Any certification courses (such as A&P, ASQ, Lean Six Sigma) that you completed while in the military or college are definitely a plus when seeking employment.

You successfully navigated the federal government application process. What tips do you have for application success?

The federal government resume should be at least five pages, and that can be very difficult for anyone just getting out of college. Prior military personnel can establish a lengthy resume by utilizing their military assignments. I suggest utilizing performance evaluations written in Knowledge, Skills, and Abilities (KSAs) as a key resource. College students should make every attempt to acquire an internship within the federal government. This will get you in the door and establish a federal record. It can take six months to a year to successfully get into the federal government system. It all starts with the resume. If you know someone who is already within the government system, ask that person or contact Human Resources to get a copy of the Job Skillset of your career path. You can also retrieve skillset information from the job descriptions that is within the job announcements on USAJobs. Take advantage of the resources offered by ERAU Career Services.

Networking has been a successful job search technique for you. How have you used networking to obtain employment? What did you do to market yourself to potential employers?

My technique of networking was to compile a list of people I knew within the companies that had my interest. I continued forwarding my resume to each of them with updates and suggestions that were given to me. Each time I received a name via the Industry/Career Expo, internet, telephone, or through referrals, I would add that person to the email when forwarding my resume. It’s good to enter your name into a company’s database so you will be readily available once an announcement posts. I still attend the ERAU Industry/Career Expo and other job fairs every opportunity I get. This is a good way to meet people within Human Resources or representatives from a targeted company. It’s also important to review and update your resume on a monthly basis.

How have your Embry-Riddle degrees opened doors for you?

Embry-Riddle Aeronautical University is a well-known, respected university in the aviation industry.  Technical skills are in high demand in today’s economy, and a degree from ERAU is priority because of its technical educational studies. Let’s just say a degree from ERAU is priceless.

Alumni Career Spotlight: Heather Owen

Heather OwenA Port Orange, FL native, Heather Owen graduated in 2008 with a Bachelor of Science in Communications (minors in International Relations and Homeland Security) and in 2011 with a Master of Science in Aeronautics (Systems Safety specialization). During her time at ERAU, she studied abroad in China in 2008, and she was captain of the Eagles cheerleading team, a sister of Alpha Xi Delta, and a member of Women in Aviation International. She is currently a Safety Specialist, managing the Aviation Safety Action Program (ASAP) for ExpressJet Airlines in Atlanta, GA. Heather is engaged to a U.S. Air Force Reservist and is excited about integrating her career with her fiance and discovering the world together.

Discuss your internship experiences while enrolled at Embry-Riddle Aeronautical University?

While enrolled at ERAU, I had two international internships; both were professionally and personally defining.

During the Spring 2010 semester, I interned with the Department of State at the U.S. Consulate in Munich, Germany, as a Political and Economic Diplomacy intern. Although not a traditional internship for an aviation major, my internship incorporated my interests in politics, diplomacy, and German culture. During the internship, highlights included meeting Senator John McCain, working as a site officer during the Munich Security Conference, and traveling with the Consul General to aviation industry locations in Nuremburg and Furth. Heather Owen with McCain

Upon my return to ERAU, I spent much of my graduate schooling looking for a career field that would meld my new passions for international diplomacy with my existing one for aviation. During research for my thesis, my advisor suggested the International Civil Aviation Organization (ICAO), an air transport-specialized agency of the United Nations. Immediately following my Spring 2011 graduation, I moved to Montreal, Canada, to intern with ICAO in the Air Navigation Bureau – Integrated Safety Management Section. During my internship, I worked with the office to develop and write safety culture sections for ICAO’s Safety Management Manual. I also gained firsthand experience with aviation’s governing side.

How did your internship experience help prepare you for your current position?

My internship with the State Department taught me diplomacy goes far beyond just international politics. I utilize it most during ASAP meetings between my present company, the FAA, and the workforce union. My ICAO internship introduced me to safety reporting systems. I now manage the Aviation Safety Action Program, a non-punitive, voluntary, and confidential safety reporting system for ExpressJet Airlines’ pilots, dispatchers, and mechanics.

What advice do you have for students who want to intern with a government agency?

Interning with a government agency is to participate daily in activities that may have historical significance. Ask to attend any and every meeting. Whether you understand the topic or even the language, it is important and exciting to see how meetings produce or enact policy at the international level. While in Montreal, I listened to a meeting being simultaneously interpreted in six languages; in Munich, the Security Conference had nearly 20 represented languages.

Do not be discouraged that Embry-Riddle is not a “traditional” international relations university. I almost didn’t apply because I felt like I wouldn’t be considered if I didn’t come from Johns Hopkins or Georgetown. However, my boss in Munich said he hired me because my aviation focus could offer a unique perspective to the Consulate. Additionally, he found ways to incorporate my aviation experiences and gave me chances to serve as the consulate’s subject matter expert.

Finally, while pursuing a government internship, be sure to allow ample time for a security clearance. Additionally, response time can be slow from government agencies, so don’t be discouraged if you haven’t heard from them quickly. By the time I received my interview request from the State Department, it had been three months and I had forgotten about it.

What are your future aspirations?

Professionally, I would like to stay within Atlanta’s burgeoning aviation industry for the next few years. Eventually, I would like to relocate back to Montreal and resume working for ICAO in safety. Personally, I’d like to fill the few remaining spots in my passport and run a race in a foreign country.

Alumni Career Spotlight: Gonzalo Canseco

Gonzalo during the delivery of the 1st Boeing 787 to launch customer ANA.

Gonzalo during the delivery of the 1st Boeing 787 to launch customer ANA.

Gonzalo Canseco graduated from the Daytona Beach campus, Embry-Riddle Aeronautical University in May of 2006 and holds multiple degrees, which include Aerospace Engineering, Aeronautical Science, and Applied Meteorology. And yes, there is a story for all the degrees, but you’ll have to contact Gonzalo if you want to know the details.

During his time at Embry-Riddle, Gonzalo did two internships, first with LAB Airlines as an aircraft dispatcher for Boeing 727/737 and Airbus A300 aircraft and later as a Certification Engineer with Kosola & Associates working multiple Supplemental Type Certificate (STC) projects on commercial aircraft (B727, B737, B747), helicopters (Sikorsky S-92, Eurocopter EC135), and structural testing.

In June of 2006, Gonzalo joined Labinal/Safran Engineering Services as a Requirements Validation and Verification Engineer and was later promoted to his current position as a Certification Engineer in 2007. In November of 2011, Gonzalo was given the delegation of Authorized Representative (AR) by the Boeing Regulatory Administration on behalf of the FAA (Designated Engineering Representative – DER delegation).  This delegation allows Gonzalo to approve engineering designs that show compliance with the airworthiness regulations. During his time at Labinal, Gonzalo has supported and helped achieve critical B787 milestones, including engineering requirements verification, type certification with the FAA and EASA regulatory agencies, and multiple customer introduction certifications. Gonzalo continues to be involved with his role as an AR in the B787 program for customer introductions and the new 787-9 model. In the Safran Engineering Services division, Gonzalo has also supported STC programs such as an avionics upgrade with Heli-One for the Los Angeles Sheriff Department on Eurocopter Super Puma rotorcrafts and most recently a military modernization of Eurocopter rotorcrafts for the Brazilian Army.

Gonzalo holds an FAA Commercial Pilot Certificate with Single Engine, Multi Engine, and Instrument ratings and an FAA Aircraft Dispatcher License. He currently resides in Everett, WA together with his wife Darcy and their two dogs.

Tell us about your position with Labinal/Safran Engineering Services.  How did you get this opportunity? 

Labinal came to Embry-Riddle to interview for design engineer positions, and when I interviewed with them, the recruiter noticed my previous experience working in certification with a DER (internship with Kosola); plus I had also expressed my interest and goal to one day become a DER myself. A week later when decisions were being made, I was asked to do an additional interview with the Director of Certification since they had an opening for a requirements engineer, and when asked if that was a career path that I would be interested in instead of design engineering, I had no hesitation in saying yes!

Seven years later, my career has progressed much quicker than I ever expected. As a certification engineer, I get involved in all aspects of design projects, from the early planning phases when the certification plan and agreements are reached with the regulatory agencies all the way to design reviews and aircraft inspections to ensure that the final product meets the applicable airworthiness regulations.

Gonzalo and his wife Darcy during the delivery of the 1st Boeing 787 to launch customer ANA.

Gonzalo and his wife Darcy during the delivery of the 1st Boeing 787 to launch customer ANA.

What is one of the most interesting/exciting parts of your position?

This position allows me to work on several different projects at a time, from the Large Transport Category and modern Boeing 787 to small rotorcraft modifications and upgrades in both the civilian and military worlds.

There is always something exciting going on with this position, but the one that I enjoy the most and which brings the most satisfaction is being part of the review and inspections process to ensure that our designs comply with the airworthiness regulations. For this activity we perform design reviews of all the 3D models, 2D drawings, and process documents and in most cases are also required to do on-airplane inspections before it can be certified and delivered to the customers. As an AR, I also have the responsibility to sign the required FAA forms stating that our design is in compliance.

At the end of the day, I see our job as making sure the final product is safe for the airlines and passengers. We take this job very seriously and also take pride in it.

What attributes and accomplishments do you feel led to your success as a Certification Engineer at Safran Engineering Services?

There are many things I learned during my time at Embry-Riddle that have helped me progress in my career that it would take a lot to write them all, but I think these are some of the more important ones:

1. There’s a lot more than just studying and memorizing things in college:

  • Learn how to work with diverse groups; you will be doing that for the rest of your life in the engineering world. I had the opportunity to get a lot of experience in this area by working as a Resident Advisor and Resident Director in the housing department as well as with our Preliminary Design and Senior Design projects.
  • Get involved in campus organizations; get a part-time job; get internship experience. They will all make you a well-rounded individual and better candidate for most companies. I can honestly say that without the internship I did while at Embry-Riddle I would not be where I am today.

2. However, don’t forget the studying part:

  • Not every single thing you learn in school will be used in each individual career, but it will make you an overall well-rounded engineer who can have educated conversations on any technical topic with other senior engineers, technical managers, etc. This will make you stand out among your peers and help you advance in your career. I was able to experience this first hand when I got selected as an AR candidate and had to interact with several mentors and advisors all of whom had different backgrounds (mechanical engineering, systems engineering, etc.).
  • If you want to be a good aerospace engineer, get some actual flying experience (i.e. take a private pilot’s ground school, some Aeronautical Science classes, or even better get your license). Something I see a lot is people that know all the engineering models and techniques but have no clear understanding of what it really means to be at the command of an aircraft, what it feels to be in the shoes of the pilot, and that can limit your capabilities to contribute as an engineer. In my case having a pilot’s license allowed me to become a more valuable employee and has come very useful when trying to explain the effects that some designs and failures can have on the aircraft and on the pilots.

What advice do you have for current students to help them succeed post-graduation, based on your experiences?

  • Learn to be patient; most design projects in our industry can last several years, and they don’t get done in one semester like they used to in college. Also, when dealing with promotions, if you become anxious in a couple of  years when you are not seeing progress in your current job and decide to move to another company, you probably have to start all over again, when waiting an extra year could have made the difference at your existing job.
  • Take challenges at work; everyone does their normal 8 to 5, but to stand out you have to be willing to take challenges. That project that your boss wants as an improvement and no one else is willing to take may be the one that gets you recognized and on a better career path. Also, taking challenges will force you to learn new things and become a more valuable employee.
  • Always have a positive attitude. Yes, I can guarantee you that there will be stressful days at work, tough co-workers to deal with, deadlines to meet, and many other things that will make you forget why you even got into this job. But becoming bitter will not solve anything. Instead remain positive and look for ways to improve the design, improve the process, improve the work relationships, or improve the schedules. There is always room for improvement, and as an engineer, that’s one thing you should always remember.

Alumni Career Spotlight: Kruthika Srinivasan

Kruthika Srinivasan, DB 2011

Kruthika Srinivasan, DB 2011

Kruthika Srinivasan is a 2011 graduate of Embry-Riddle’s MBA program. Born and raised in India, Kruthika left her home country at age 17 to work on a Bachelor of Engineering in Mechatronics from the University of Nottingham. Soon after receiving her degree, Kruthika realized she wanted to immerse herself in the aviation industry and decided that a degree from Embry-Riddle would be the best way to move forward with her goals. She moved to the United States and began attending Embry-Riddle’s Daytona Beach campus. As an MBA student, Kruthika landed an internship at Southwest Airlines. Soon after completing her internship, she interviewed for her current position. Kruthika is a Senior Analyst in the Network Planning Department, where she has been working for the last year.

Tell us about your position at Southwest Airlines and what you enjoy about working for them.

As a Senior Analyst in the Network planning department, I am part of the team that is responsible for routing and scheduling the approximately 520 aircraft in our network. We are constantly living in the future while we optimize the balance between the commercial requests of the schedule and the operational feasibilities. The fact that we are a point-to-point network just makes our lives as planners a lot more interesting as we solve this massive puzzle made up of at least 3000 flights a day. It is a very fulfilling job where I get to see my schedule working in the real world while making good profits for the company. I personally love working for Southwest Airlines. We, as a company, have a very different approach towards work which needs to be experienced firsthand. The culture at Southwest is outstanding, there is an excellent work-life balance, my co-workers are very friendly and the people here in general have a very positive outlook towards life. 

Many international students want to gain some work experience while in the U.S., either during their studies or after graduation.  What advice would you share with these students?

My advice to international students trying to get some work experience in the U.S.:  

  • Start early and plan ahead. This is most important.
  • Do a good amount of research about the companies that you are interested in.
  • Work closely with Career services and take advantage of the experienced counselors there.
  • Show the employer that they have a lot to gain by hiring you – not just in terms of knowledge and skill set, but also because you could bring a global perspective to their business practices and add to the diversity of the company.

You represented Southwest Airlines at the recent ERAU Industry/Career Expo.  Being on the recruiting side of the table, share a few things that stand out to you when you are talking with someone about working at Southwest.

Most students that I spoke to at ERAU seemed to have done their homework about Southwest Airlines and I definitely appreciated that. I would advise any student approaching Southwest to be confident, cheerful and have a good time. This is a company that gives importance to not only your work ethics and knowledge, but also to your all-round character.

We know that many times the education received at college is a solid foundation for the work world, but it does not completely prepare you for the career position you will have.  What skill have you found that has helped you adapt to your new position quickly?

Yes, I agree that just having a formal education does not prepare anyone for work in the real world in its entirety. However, I do believe that it is very important to have a good foundation in school as it is the basis for your thought process.  Education may not prepare you for every possible scenario, but it helps train your mind to identify the right to approach any problem.  Personally, I have found that keeping yourself up to date with the latest developments in the industry and associating how knowledge learned in the classroom could be applied to a real world problem will prepare you to hit the ground running. Also, team projects are an excellent way to learn and build on your emotional intelligence, leadership skills, time management techniques and most importantly, ability to be a team player.

Is there any other advice you would share about preparing to be successful in the work force?

Focus on the task at hand and aim to be a perfectionist. After attaining a certain level, when you are working with some of the best minds in the industry, hard work, the right attitude and good work ethic are the only things that will help you stand out in the crowd.  At the same time, don’t forget to have fun.

Alumni Career Spotlight: Chris Sarna

Chris Sarna, DB 1994

Christian Sarna, DB 1994

Christian Sarna, originally from Coal City, IL, has been an airline pilot for the last thirteen years. He attended ERAU’s Daytona Beach campus and graduated in 1994 with a degree in Aeronautical Science; he then spent several years afterwards as a flight instructor there as well. He has flown for Trans States Airlines, Comair, and JetBlue Airways, where he is currently a First Officer. Christian and his wife, Karen Magnussen-Sarna (DB, 1997/2004), met on ERAU’s yearbook staff and are both previous recipients of the ERAU President’s Safety Award.

How did you get where you are today?

Starting out as a full-time flight instructor and making $12,000 a year (at the time) requires a great deal of sacrifice. I only  reached my goal of a job with a major airline due to the support of my wife and family.

How has your Embry-Riddle degree helped you in the course of your career?

Any degree is nice to have, but a Bachelor of Science in Aeronautical Science from Embry-Riddle Aeronautical University stands out on a resume.  Brand recognition goes a long way in the aviation industry.

What advice would you provide to a pilot who is getting ready to graduate and looking for work?

Network! I cannot stress enough the fact that aviation really is a small community and everyone knows each other…or at least, knows your friend, your former roommate, your former supervisor, former student, etc.  You will be asking your teachers, co-workers and flight students for letters of recommendation for various jobs, so stay positive and take names.

What are your plans for the future?

 I can’t wait to take may wife on a vacation to Middle Earth on Air New Zealand.

Alumni Career Spotlight: Karen Magnussen-Sarna

Karen Sarna

Karen Magnussen-Sarna, DB 1997/2004

Karen Magnussen-Sarna grew up in Brooklyn, NY and has lived in Daytona Beach, FL ever since attending Embry-Riddle’s Daytona Beach campus. After graduating in 1997, she worked for ERAU at the Fleet Maintenance Center as an A&P mechanic and assistant parts manager for 8 years before moving into the airline industry. After working contract maintenance jobs for the US Navy, she has now settled in with Allegiant Airlines in Sanford, FL. Karen holds associates degrees in Aircraft Maintenance and Aviation Maintenance Technology, a bachelor’s degree in Management of Technical Operations and a Master of Science in Aeronautics from the Embry-Riddle Aeronautical University Daytona Beach campus.

What does your position with Allegiant Airlines entail?

Since I have a flexible schedule, I often find myself performing two jobs. When I am at my home base, I am the Stores Lead. I process incoming and outgoing maintenance parts to our mechanics, vendors and other bases and assist in solving material handling issues. On the road, I act as a Materials Expediter, which is a liaison between our MRO personnel and materials services department.

What is the biggest highlight of your career so far?

I’m still fairly new with Allegiant Travel Company, coming up on 2 years. However, the company saw fit to send me to our base in IWA (Mesa, AZ) four months after I was hired to temporarily take the place of another employee who left suddenly. That they trusted a station to me after such a short time on the job was nerve-wracking and satisfying at the same time.

What three traits or skills have made you the most successful in your career?

Adaptability, perseverance, and the desire to learn new things. The last part comes from an ERAU professor that I had, who would end his class session by asking us students to name one new thing we had learned that day. We’d sat in classes all day long, and it was shocking that we couldn’t always come up with something right away. From that, I taught myself to look for opportunities to learn because they don’t always present themselves in obvious ways.

What career advice do you have for graduates seeking work in the field of aviation maintenance?

Going though A&P school, you are focused on the “meaty” side of aviation maintenance; you might have this image of yourself turning wrenches on an airliner. But there are other areas within maintenance that might not be so hands-on that still require an A&P, so try to be open-minded about your options. Positions in tooling and repair facilities, maintenance planning departments,  or sheet metal and fabrication shops are just as hands-on as the airline job.

Alumni Career Spotlight: Bryan Dietz

Bryan Dietz, DB 2010

Bryan Dietz, DB 2010

Bryan Dietz graduated in 2010 with a bachelor’s degree in Air Traffic Management, with minors in Business and International Relations.  Bryan was an active leader on campus during his time at ERAU, with his most visible role as the SGA president.  Bryan took advantage of all opportunities to get involved and develop professionally, which included participating in the Co-op/Internship program.  Bryan’s internship led to his current position with the Allegheny County Airport Authority as an Aviation Business Analyst.  Bryan is engaged to be married and is looking forward to personal and professional milestones to come.

Tell us what you have been doing since graduating from Embry-Riddle Aeronautical University in May of 2010?

I think the most exciting thing so far is meeting my fiancée, Shannon, after coming back to Pittsburgh. I am very fortunate to have found someone who appreciates my passion for aviation as well as the need for me to look at every airplane above us when we are outside! We enjoy Pittsburgh and it is a great place to live with plenty to do so we find time to enjoy the city.

Following graduation, I was able to come back home and work for the Allegheny County Airport Authority, which manages Pittsburgh International Airport (PIT) and Allegheny County Airport (AGC).  While I work with multiple departments at the airport, I work primarily with Air Service Development to develop passenger and cargo flights from PIT.  It has been a great experience being able to work with multiple airlines, other departments, fellow airports, and the ever increasing number of Embry-Riddle alumni.

I stay in touch with Embry-Riddle as a member of the Alumni Advisory Council (AAC) and through the network of Embry-Riddle Alumni.  It is amazing how the campus has changed since just two years ago!

You completed an internship at Allegheny County Airport Authority prior to graduating.  How did this experience help you to obtain your current position?

My internship did three things for me.  First, it made me look outside of the possibilities of my degree program.  While I was an Air Traffic Management major at Embry-Riddle, I wanted to see what airports did in the role of aviation.  I was able to do an internship between my junior and senior year only to find out Airport Management was a better fit for me personally. I have not regretted that decision one bit and would not have known airports were the right fit for me without that internship.

Secondly, the internship exposed me as a potential employee to not only the airport but other aviation sectors as well. Being able to have a company see your work in action is the single best advantage in doing an internship.  I feel it is a advantage ahead of those who apply to a job because the employer  can see the type of work you do first hand.

Lastly, the internship brought a whole additional learning element to my degree.  Not only did I learn real world experiences and knowledge during my internship, but during my last year on campus, I felt as if I was able to apply more of what I learned in the classroom.  I remember specifically, that I appreciated a class I took in Human Resources much more after seeing how important it was in the airport environment.

What have you found most surprising about your career and your work environment?

Bryan Dietz, ERAU DB 2010The most surprising part in my career has been how “small” the aviation industry really is.  In fact, it often feels like the world’s biggest family.  No matter where you go or what you do, you meet someone who knows a friend of yours or who has worked with a colleague of yours at a previous company.  Embry-Riddle is also a big part of what makes the industry feel so small – there are so many graduates out there who I am connected with.

Can you share some advice for current students?

Without a doubt, do not rush your college experience and become involved on campus.  Looking back, the time at Embry-Riddle does move very quickly and I miss the friendships and the campus quite often.  Becoming involved not only makes that experience that much better but it really does prepare you for the work world.  At work, we interact with so many colleagues and customers that have different personalities, backgrounds, and culture that it takes time to find the best ways to interact with those groups.  But getting involved on campus in the clubs, organizations, or sports teams, does give you real work experience in working with different types of people while giving you other skills such as managing the budget of a club and learning how to run a meeting. Having the chance to get involved on campus not only makes you more effective at work but also gives you actual experience and examples to share with your future employer.

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