U.S. Pilot Hiring 2013

by Brian Carhide

If you peruse some of the pilot forums on the internet for information about professional-programs-banner-lgthe impending pilot shortage, many will say it’s a fairytale. In regards to the big picture, there is truth to that perception. In the U.S., we are still in a hiring lag from the retirement age increase in 2007, and a “true pilot shortage” could still be 5 or more years away – if the FAA doesn’t raise the retirement age, again. One major airline’s recent strategic planning has indicated this may be a possibility.

The good news, according to FAPA, a few of the regional airlines have plans to hire a number of pilots during 2013. The majority of the need for pilots at these regionals is due in part to the new crew rest requirements. The other conundrum to pilot hiring in 2013 is the new law that requires any pilot wanting to fly for a FAR Part 121 passenger carrying operation to have an Air Transport Pilot certificate and 1500 hours total time.

Recently in the Career Services Office, I have communicated with several regional airlines interested in developing pipeline and bridge programs with Embry-Riddle. This is a good indicator that the airlines are seeing a need to have a solid pool of pilots and to aid in bridging the gap for flight instructors to the regional airlines. I feel the regional airlines envision a growing increase in demand and a declining supply of pilots, hence the interest in developing these types of agreements with key organizations.

Since 2013 began, companies seeking qualified flight instructors have plateaued, but there are still an abundance of CFI opportunities to be found. I feel those low-time CFIs that are willing to relocate will find some great time building opportunities and gain valuable experience. Because of the way supply and demand is heading, those motivated pilots who reach 1500 hours will have some golden opportunities during an exciting time for the industry.

Smaller companies outside of the regional airlines are also planning to hire during 2013 but on a smaller scale. Operations such as Ameriflight, Cape Air, and XOJet have indicated they are recruiting and interviewing for pilots. The advantage these companies have is the 1500 hour requirement does not affect them. However, it is still a viable career path and a great way to build some flight time.

2013 may not be the year of the grand pilot shortage we have all been hearing about, but pilot hiring will continue to move in a positive direction. In speaking with one of the recruiters from a regional airline, who has been in this industry for over 30 years, about future pilot hiring, he stated, “This is definitely an exciting time for young pilots!”

Brian Carhide has more than 20 years of professional aviation experience. He spent many years as a professional pilot, including experience as a charter and airline pilot. Recently, he has been a leader in guiding young aviators in higher education at Embry-Riddle Aeronautical University.

How To Get Your Résumé Noticed In The Online Application Process

By Mark Lyden

Before you apply to any job opening, before you set up any account or profile on any website, before you do anything, wouldn’t it be nice to have the inside story on what the manager is looking for in a candidate?  Especially the required skills or knowledge they want you to have so you can highlight that on your résumé?

Now, I can’t tell you what key words and phrases they are going to use.  But let me enlighten you on how this often gets done.  You have a person sitting at a computer.  Their job is to essentially screen all the résumés that are associated with a particular job.  You know what is scary?  You would think that these people understand the difference between, for example, an industrial engineer and mechanical engineer or the difference between finance and supply chain management.  Well, many of them do, but a significant amount may not, and some don’t have a clue! Ironically, the same thing I just told you to do, they do.  They just look at the job description and simply look for the key words and phrases the manager put down, type them into a field on the computer, and press “enter.”  Then whoever doesn’t have those key words or phrases in their résumé, exactly how they typed them in is simply counted out.  But be careful.  You need to incorporate those key words and phrases verbatim.  Remember, you don’t know how sophisticated their screening system is.

Whether you think that is totally unfair or not, it is a reality in many companies.  So use this to your advantage.  Outmaneuver the computer-screening process so that you have the best chance of being looked at.  I am not saying to lie or cheat.  I am just saying to completely cater your résumé to each and every job you apply to.  Use the 7 Critical Steps and you will have a far better chance of getting to the next step in the process:

  1. DON’T FOLLOW THE DIRECTIONS when a company website tells you how to apply! Before doing anything else, go to the company website and print out all the jobs that you qualify for and not just the ones that you are most interested in.
  2.  Take a highlighter and highlight all the key words and phrases in the job description used to describe the skills, knowledge, and years of experience they want or prefer.
  3. Take the key words and phrases you highlighted, verbatim, and incorporate them throughout your résumé.
  4. Create a heading at the very end of your résumé labeled “INTEREST AREAS” and take all the key words and phrases you previously highlighted and list them, verbatim, under this heading.
  5. NOW follow the directions of the site, which may include setting up an account online.  Make sure to take those same key words and phrases and incorporate them into your profile or the “interest areas” section, if they have that option.
  6. Apply for the job.
  7. As you apply for more openings, continually update the key words and phrases in your résumé in your profile or interest area section.

This is called “reverse engineering” your résumé.  From the job description, see what they want first.  See what are key words and phrases are that they want to see.  Then adjust your résumé and apply.  Just remember:  to do it right, it will take you about forty to forty-five minutes to take your “base” résumé and transform it into a résumé specific for each job.  Approach it this way:  each job that you apply for is the ONLY job your résumé is geared to.  It may sound like a lot of time and effort, but to stand out and to get contacted, your résumé can’t just be a good match; it must be a GREAT match.  This is the way to ensure that is the case for each and every job you apply for.

When I teach seminars on this topic, some ask, “Won’t they look at my résumé and count me out when they see that I just listed all the key words and phrases in the ‘interest areas’ section of my résumé?”  The answer is they might, especially if you haven’t first incorporated those same key words and phrases throughout your résumé.  That is why doing both is critical.  For example, just incorporating the key words and phrases into your résumé is great and might get you through to the next step, but might not raise your percentage compatibility to a high enough level and you miss the cut off.  Remember, with the online processes being the way they are at most companies, there are very few ways for candidates to stand out.  There could be ten candidates that by luck score a higher percentage compatibility, and although you meet all the qualifications, others are “more qualified” according to the computer, and you are counted out.  That is why having the “interest areas” section helps.  Again, it helps boost your compatibility percentage.  Moreover, if you just cut and paste all the key words in the “interest areas” section without also incorporating them into your résumé, they will probably see this and count you out.

When I say to incorporate the key words and phrases into your résumé, what I mean is to have them distributed throughout your résumé.  Change or add bullet items in appropriate places.  Change your objective to have some in there.  The more time you spend doing it this way, the more calls you are going to get.  Try the 7 Critical Steps.

Lastly, if you are applying to jobs online and you are quickly getting counted out, that is the BEST indicator that you are not doing a good enough job at catering your résumé to each specific job.  If you find yourself in that situation, you must go back to the 7 Critical Steps and follow that advice step by step.  Remember, when you are applying to a particular job, your résumé should be entirely focused on just that one job.

ABOUT MARK LYDEN

Mark Lyden is an expert at getting people jobs…in THIS difficult job market. He has already helped thousands with his advice because it is different and it is PROVEN to work! The advice he gives is not the traditional advice that can be found on the Internet or being given by most career professionals. Now and for the last 15-years, Mr. Lyden has been a Professional Lead Recruiter for a Fortune 50 company. Mark is the author of: College Students: Do This! Get Hired!; Veterans: Do This! Get Hired!; and, Professionals: Do This! Get Hired! Visit DoThisGetHired.com for additional information. A substantial portion of the proceeds from book sales are donated back to charity to help veterans and to help the stray and abandoned animals at Logan’s Run Rescue.

Now and for a limited time, ERAU students/alumni can get a discount on any of the books by visiting: DoThisGetHired.com/ERAU.html

Employer Insights from the Daytona Beach Industry/Career Expo

2012 Industry/Career Expo ERAU VAS93 companies showed up to last week’s Industry/Career Expo in Daytona Beach to talk to the over 2000 students and alumni about internships, co-ops, and job opportunities. On the day after the Expo, over 300 interviews were conducted by companies. Some candidates were offered jobs on the spot and more will be offered employment in the days, weeks, and months to come.

We asked employers at the Expo to provide us with specific advice that we could share with students and alumni. Many were happy to share their insights and words of wisdom, which we have provided below.

There are two sets or groups of students I see. Group one are those that obviously went to Career Services and got advice and help. They are very well prepared. The second group are those that did not take advantage of Career Services and they clearly are not prepared.
- Mark L., The Boeing Company

Interships for sophomores and juniors are crucial!
- Hillary L., The Boeing Company

Network, this industry is a small world.
- Tom R., ExpressJet Airlines

Alaska is a great place to start your aviation career.
- Eric R., Northern Air Cargo, Inc.

They need to understand what makes them stand out. Highlight teamwork, working to schedules and budgets.
- Glen S., Spirit AeroSystems

Students should have a better understanding of what they are looking for.
- Candice C., United Airlines

There are a lot of companies here so we don’t expect you to know about each one. Don’t be afraid to ask and get more information.
- Jenna P., EMTEQ

Tailor resume specifically to position applying for. Stay involved in the field – volunteer/work/study. Contact companies and ask for tour of facility.
- Sarah H., Flight Options/Nextant Aerospace

When you work projects, take lead roles when applicable.
- Scott S., GE Aviation – Unison

The Navy offers over $100,000 to engineering students that academically qualify.
- Matthew C., United States Navy Officer Programs

Internships!!!
- Ethan C., Lee County Port Authority

Complete an internship.
- James H., Lee County Port Authority

AE majors should take C/C++ in their curriculum.
- Michelle K., CAE USA, Inc.

[Proper] resume formatting, prior research before fair.
- Jarred R., CAE USA, Inc.

All URS openings are posted on our company website, www.urscorp.jobs. I encourage applicants to follow up on all positions they apply for.
- Daniel M., URS Corp.

Additional tips and suggestions from employers:

  • Resumes should be well formatted, in reverse chronological order, and tailored specifically for the job
  • Come better prepared – research and know the company
  • General comments about wanting a job in engineering or business show very little prep work
  • Wear professional attire
  • Include the year of graduation on your name tag
  • Keep resume to one page, especially if you lack hands-on experience
  • Work more with Career Services to be better prepared for these events
  • Practice your elevator speech
  • Come to the Expo interview-ready with regards to appearance and grooming standards
  • Women should dress conservatively – skirts should not be too short and tops should not be too low

Positive feedback from employers regarding candidates from the Industry/Career Expo:

  • Extremely professional and well prepared. Students asked great questions.
  • Overall, professionalism and dress was very impressive.
  • Overall, they were [well] prepared
  • Improvements in professionalism and preparedness [over last year]
  • Very impressed
  • Great applicant pool!
  • Great blend of students – all were prepared for Expo and armed with questions
  • Both current students and graduates were professional, polite, prepared and a pleasure to speak with
  • Most candidates came prepared, dressed well, and had questions
  • They came prepared, asked questions, and were very interested. It was a pleasure speaking with them and helping them. I was equally impressed with the freshmen that came by.
  • Lots of good energy around anything aviation related for most students
  • Great candidates, very professional
  • We found several excellent candidates. Some had prior knowledge of our company or had done research. Very impressed with the professional dress and presentation of the students.
  • Students were very prepared, respectful
  • Professional and polished, always good quality students
  • Best dressed students I have seen all year!
  • Candidates were better prepared and more professional in their dress compared to years past.
  • Very well dressed! Extremely professional all around. I am proud to have graduated from ERAU!
  • The candidates were well prepared, dressed professionally, [and had]good-great resumes.
  • Built resumes well
  • Great candidates; A+!

Overall, employers were very happy with how candidates presented themselves at the event. Those candidates who did their research, had a clear idea of their career goals, presented well-formatted and easy to read resumes, dressed and behaved professionally, and asked good questions are most likely the candidates who received an interview last week.

If you were not among the candidates chosen to interview, don’t fret yet. Many employers were unable to stay to conduct interviews after the event last week. If you gave your resume to even one employer, be on the ready to receive a call to schedule an interview.

To make sure you are interview ready, check out our interview tips and information on the Career Services website and make use of Perfect Interview on the main home page of your EagleHire Network account. Equally important is your follow through…don’t forget to follow up with employers via email and/or LinkedIn and apply online if needed.

If you have a success story to share from the event, we want to hear from you! Please send an email to dbeaghir@erau.edu.

A Look into the Marine Corps Officer Training Program

by Brian Carhide

National Museum of the Marine Corps

The Few, The Proud, The Marines – have you ever thought about a chance to become one of “The Few”? If so, can you run 3 miles in 18 minutes, do 100 sit-ups in 2 minutes, and do 20 pull-ups, amongst other skills and knowledge needed? Those are the physical requirements to secure a slot at Officer Candidate School (OCS). Quantico, VA is the home to OCS, The Basic School, and The Marine University.

Marine HelicopterI always had a basic understanding of the Marine Corps motto, but recently I attended an educator’s workshop in Quantico and had the opportunity to experience, firsthand, the level of commitment and pride in becoming a Marine Corps Officer. The Marines are considered “The Few” because, in comparison to the Army and Air Force which typically have 1.7 million soldiers, The Marines are only 200,000. Over the next few years, the Marines will be reducing the force to 180,000, so even if you can meet the physical criteria, it still doesn’t guarantee an opportunity at OCS. However, if you are a current student or recent graduate and are interested in doing “something bigger than yourself” (as many of the Marines put it), becoming a Marine Officer is a viable option. The process begins with an Officer Selection Officer (OSO); the OSO acts as a mentor and assists you in navigating through the selection process in obtaining a slot at OCS. If you survive the grueling 10 weeks at OCS, you are commissioned as an Officer and move-on to The Basic School as a Second Lieutenant.

In Basic school you will learn what it takes to lead a platoon of Marines. During theIwo Jima educator’s workshop,  we were provided a small snippet of the training. At The Basic School, we were issued some field equipment and instructions for the day’s events. After some guidance in attaching the gear, an intelligence briefing was given regarding the afternoon tactical drill. We were then divided into our fire teams and squads and placed in a column formation.  The Lieutenants instructed us on the hand signals used in the field to communicate silently. At the completion of our training, we were off to the Landing Zone for an MRE lunch and the tactical drill.

Marine MuseumThe tactical drill: As we were traversing along a road through the woods in our column formation, a large explosion occurred, followed by screaming victims. The victims, now wounded by the explosion, were our missions’ dignitaries that we were supposed to approach and convince to return to the base and discuss why we (U.S. forces) were in their country.  After administering basic first aid, the squad leader decided on which 2 dignitaries we needed carry out because we only had 2 stretchers.  Of course, during the post brief, we discovered the Marines would never leave a man behind; they would have shouldered the third person out. Although the tactical drill was very basic in nature, it was designed to give us an idea of what a young Marine might go through when something goes wrong and the critical thinking a Marine is faced with during a mission.

The remainder of the workshop was not as intense (except for my first helicopterView from Helicopter ride on a CH 46E, one from the HMX-1 fleet), but none-the-less my interactions with the Marines and officer candidates were very interesting. It was impressive how respectful and professional the Marines were, two invaluable skills.

If you are someone who is considering joining the military as a career option and looking for a challenge, consider the Marines Corps Officer Program. From my experience in Quantico, the Marine Corps will provide you with many important life skills and a new level of pride.

MH 46e, one of the HMX-1 Fleet in Quantico, VA. Landing in a field.

Brian Carhide has more than 20 years of professional aviation experience. He spent many years as a professional pilot, including experience as a charter and airline pilot. Recently, he has been a leader in guiding young aviators in higher education at Embry-Riddle Aeronautical University.   

Employer Advice from the Industry/Career Expo

Every year at the end of the Industry/Career Expo, we survey employers to get their feedback on the event. We assess everything from the helpfulness of the Career Services staff to how happy employers were with the candidates with which they met.

This year, we also asked employers if they had any specific job search or career advice that they would like to share with students and alumni seeking job opportunities.

Industry/Career Expo 2011

Photographer: Andrea Hooper

Here is what they had to say…

regarding internships:

  • We need more ERAU students doing internships. They are more prepared. – Mark Lyden, Boeing
  • An internship is essential for grads to have under their belts, to then look for full-time employee roles for after graduation  – Dana Fortuna, StandardAero
  • Complete as many internships as you can – Ethan Croop, Lee County Port Authority

regarding career fair preparation:

  • Research companies you’re interested in. Know about them and be prepared to share. – Eric Poole, JetBlue Airways
  • Be specific. Research company and tell us why we should hire you (technical qualifications). – Annelise Deatherage, Jamco America, Inc.
  • Don’t just wait for a company to call you. Be active and apply! – Sara Gilder, CTS International
  • Introduce self with firm handshake, not death grip. Improve appearance and discuss qualifications and unique set of skills – don’t share resume [verbatim]. – American Airlines
  • Have an open mind; do not discount opportunities presented – Labinal/Safran
  • Would benefit from additional research on companies and more focused responses – GE Aviation
  • Sell [yourself] more; don’t wait for company reps to ask all of the questions – GE Aviation
  • Refrain from using the term, “you guys” when referring to employers. Always address the employer by company or by specific name. “What do you guys have to offer?” is not a good approach, or opening statement. – URS Corporation
  • Be a little more specific on your resume, not “work in a position where I can grow for a dynamic company.” – Jamco America, Inc.
  • Communicate and think about your career goals for the next 3-5 years. There are many areas of expertise to specialize in within aviation/aerospace. – StandardAero
  • Get help from Career Services; it shows when you do – Boeing

 regarding the interview process:

  • Concentrate and prepare for check rides – Scott Swanson, Air Wisconsin
  • Tie your experience to the job requirements – Pat Dunagan, Aero Simulation, Inc.
  • Please emphasize personality; in a competitive environment, it’s what sets you apart from the rest! – Peter Schroeder, Jet Support Services, Inc.
  • Have [realistic] views/expectations regarding salary and first job level. – Amy Southerland, Safran

regarding dressing for career fairs and interviews:

  • Dress to impress. Think twice about displaying body piercings or inappropriate tattoos. – Don Horn, Cessna

regarding skills:

  • [Work on] public speaking – Jason Wescott, NASIC
  • Take leadership [roles] on campus! – Tyler Chini, GE Aviation
  • Maintain high GPA, highlight leadership – get involved – James Wilson, American Eagle Airlines
  • Improve talking skills – GE Aviation

What Companies Want

by Kristy Amburgey

Seeking someone with great communication skills, enthusiasm, passion, technical knowledge, professionalism, energy, maturity, and analytical skills.

Sounds like a perfect partner, right?  It is!  These are some of the qualities that employers who recruit from Embry-Riddle look for in their prospective employees, and these strengths are what they often find in the best ERAU candidates.  Based on feedback from employers, there were a number of skills that were sought by the survey respondents.  Review some of the top categories and ways that you can prove your value to a potential employer.

Preparation: research the company, products and values thoroughly; the employers valued the candidate that knew information about their organizations and how, as a candidate, he or she could contribute to the overall goals

Experience: internship, lab, practical, etc. – the type of experience was secondary to the candidate’s ability to describe and apply his or her experiences to the company’s needs

Positive Attitude: talk about previous jobs, classes/faculty and experiences, even the challenges, as ways you grew and learned and not as a detriment or excuse for your past; candidates with positive attitudes stood out to our employers and made the candidates appear more hirable; professionalism was also mentioned as a valued attitude

Enthusiasm/Passion/Excitement: the easiest way to show enthusiasm – smile; you also want to use positive wording and an upbeat tone when talking about your interest in the job and/or field

Academic Success: maintain your GPA and select courses/training that support your career goals; excel in any leadership or group experiences as a way to prove academic success

Communication Skills: demonstrate your skills by providing specific examples of effective communication, which can include projects completed or result-focused stories

Some of the other valuable characteristics mentioned include: poise, team player, clear direction of what you want, self awareness, understanding of business concepts, ability to think creatively, determination, skills and technical knowledge and leadership.

Employers want to see candidates who are well-prepared, well-rounded and well-qualified for their positions, so answer that advertisement for the perfect partner and show the employer your best qualities.

Kristy Amburgey is the Associate Director of Career Services – Daytona Beach campus and currently manages marketing and employer relations for the department.  She has been with Embry-Riddle Aeronautical University for approximately 10 years and with Career Services for nine years.

How To Get Your Résumé Noticed In The Online Application Process

By Mark Lyden

Before you apply to any job opening, before you set up any account or profile on any website, before you do anything, wouldn’t it be nice to have the inside story on what the manager is looking for in a candidate?  Especially the required skills or knowledge they want you to have so you can highlight that on your résumé?

Now, I can’t tell you what key words and phrases they are going to use.  But let me enlighten you on how this often gets done.  You have a person sitting at a computer.  Their job is to essentially screen all the résumés that are associated with a particular job.  You know what is scary?  You would think that these people understand the difference between, for example, an industrial engineer and mechanical engineer or the difference between finance and supply chain management.  Well, many of them do, but a significant amount may not, and some don’t have a clue! Ironically, the same thing I just told you to do, they do.  They just look at the job description and simply look for the key words and phrases the manager put down, type them into a field on the computer, and press “enter.”  Then whoever doesn’t have those key words or phrases in their résumé, exactly how they typed them in is simply counted out.  But be careful.  You need to incorporate those key words and phrases verbatim.  Remember, you don’t know how sophisticated their screening system is.

Whether you think that is totally unfair or not, it is a reality in many companies.  So use this to your advantage.  Outmaneuver the computer-screening process so that you have the best chance of being looked at.  I am not saying to lie or cheat.  I am just saying to completely cater your résumé to each and every job you apply to.  Use the 7 Critical Steps and you will have a far better chance of getting to the next step in the process:

  1. DON’T FOLLOW THE DIRECTIONS when a company website tells you how to apply! Before doing anything else, go to the company website and print out all the jobs that you qualify for and not just the ones that you are most interested in.
  2.  Take a highlighter and highlight all the key words and phrases in the job description used to describe the skills, knowledge, and years of experience they want or prefer.
  3. Take the key words and phrases you highlighted, verbatim, and incorporate them throughout your résumé.
  4. Create a heading at the very end of your résumé labeled “INTEREST AREAS” and take all the key words and phrases you previously highlighted and list them, verbatim, under this heading.
  5. NOW follow the directions of the site, which may include setting up an account online.  Make sure to take those same key words and phrases and incorporate them into your profile or the “interest areas” section, if they have that option.
  6. Apply for the job.
  7. As you apply for more openings, continually update the key words and phrases in your résumé in your profile or interest area section.

This is called “reverse engineering” your résumé.  From the job description, see what they want first.  See what are key words and phrases are that they want to see.  Then adjust your résumé and apply.  Just remember:  to do it right, it will take you about forty to forty-five minutes to take your “base” résumé and transform it into a résumé specific for each job.  Approach it this way:  each job that you apply for is the ONLY job your résumé is geared to.  It may sound like a lot of time and effort, but to stand out and to get contacted, your résumé can’t just be a good match; it must be a GREAT match.  This is the way to ensure that is the case for each and every job you apply for.

When I teach seminars on this topic, some ask, “Won’t they look at my résumé and count me out when they see that I just listed all the key words and phrases in the ‘interest areas’ section of my résumé?”  The answer is they might, especially if you haven’t first incorporated those same key words and phrases throughout your résumé.  That is why doing both is critical.  For example, just incorporating the key words and phrases into your résumé is great and might get you through to the next step, but might not raise your percentage compatibility to a high enough level and you miss the cut off.  Remember, with the online processes being the way they are at most companies, there are very few ways for candidates to stand out.  There could be ten candidates that by luck score a higher percentage compatibility, and although you meet all the qualifications, others are “more qualified” according to the computer, and you are counted out.  That is why having the “interest areas” section helps.  Again, it helps boost your compatibility percentage.  Moreover, if you just cut and paste all the key words in the “interest areas” section without also incorporating them into your résumé, they will probably see this and count you out.

When I say to incorporate the key words and phrases into your résumé, what I mean is to have them distributed throughout your résumé.  Change or add bullet items in appropriate places.  Change your objective to have some in there.  The more time you spend doing it this way, the more calls you are going to get.  Try the 7 Critical Steps.

Lastly, if you are applying to jobs online and you are quickly getting counted out, that is the BEST indicator that you are not doing a good enough job at catering your résumé to each specific job.  If you find yourself in that situation, you must go back to the 7 Critical Steps and follow that advice step by step.  Remember, when you are applying to a particular job, your résumé should be entirely focused on just that one job.

ABOUT MARK LYDEN

Mark Lyden is an expert at getting people jobs…in THIS difficult job market. He has already helped thousands with his advice because it is different and it is PROVEN to work! The advice he gives is not the traditional advice that can be found on the Internet or being given by most career professionals. Now and for the last 15-years, Mr. Lyden has been a Professional Lead Recruiter for a Fortune 50 company. Mark is the author of: College Students: Do This! Get Hired!; Veterans: Do This! Get Hired!; and, Professionals: Do This! Get Hired! Visit DoThisGetHired.com for additional information. A substantial portion of the proceeds from book sales are donated back to charity to help veterans and to help the stray and abandoned animals at Logan’s Run Rescue.

Now and for a limited time, ERAU students/alumni can get a discount on any of the books by visiting: DoThisGetHired.com/ERAU.html

You Don’t Have a Second Chance to Make a First Impression

by Grissel Rivera, HR Recruiter with Verizon Wireless, Boca Raton, FL

Professional etiquette will help you make a lasting impression in the interview process. Consider the following tips:

DO:

  • Dress appropriately to show you take the interview seriously.
  • Know the exact time and location of your interview; know how long it takes to get there, park, find a restroom to freshen up, etc. Arrive early — 15 – 20 minutes prior to the interview start time.
  • Take a pad and pen along with you for any notes you wish to make during or after the interview.
  • Offer a confident greeting and have a friendly expression when the interviewer welcomes you. Maintain good eye contact and display other indications of interest during the interview.
  • Be honest and be yourself. You want a good match between yourself and the position.
  • Explore motivational fit when an interviewer gives you a chance to ask questions. Some sample questions include:
    •  How would you describe the work environment here? Team oriented? Competitive? Fast-paced?
    • What’s your management style like?
    • Will training be provided to the new employee?
    • How is performance evaluated?
  • Show a positive attitude. The interviewer is evaluating you as a potential co-worker. Behave like someone you would want to work with.
  • Have intelligent questions prepared to ask the interviewer. Complete your research about the position in advance and ask questions that you did not find answered in your research.
  • Make sure you understand the interviewer’s next step in the hiring process; know when and from whom you should expect to hear next. Know what action you are expected to take next, if any.
  • Write a thank-you letter to your interviewer promptly. Electronic mail and voicemail are acceptable.

DON’T:

  • Make excuses as you answer questions. Take responsibility for your decisions and your actions.
  • Make negative comments about previous employers or professors (or others).
  • Falsify application materials or answers to interview questions.
  • Treat the interview casually, as if you are just shopping around or doing the interview for practice.
  • Make the interviewer guess what type of work you are interested in; it is not the interviewer’s job to act as a career counselor to you.
  • Be unprepared for typical interview questions. You may not be asked all of them in every interview, but being unprepared will not benefit you.
  • Show frustrations or a negative attitude in an interview.
  • Go to unnecessary extremes with your posture; don’t slouch or sit rigidly on the edge of your chair.
  • Chew gum or smell like smoke
  • Take cell phone calls during an interview. If you carry a cell phone, turn it off during the interview to be sure it doesn’t ring.
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